PPL is an independent consultancy working on practical projects promoting health, wellbeing and economic success across the UK
Market and Customer Insight

Market and Customer Insight

Whether you are a small organisation developing into new areas or a large organisation looking to retain and grow your existing customer base, our Customer Insight team can help.

We combine leading research and consultancy methodologies with experience and knowledge of your marketplace. We work with you with one aim - translating what your customers say, and what your customers do, into specific actions that develop your organisation to produce measurable results.

Improving Quality and Efficiency

Improving Quality and Efficiency

We believe improving quality and transforming efficiency are one and the same.

Achieving this means understanding the resources available - the people, processes and systems which come together to make an organisation work.

Strategic Planning

Strategic Planning

Creating, negotiating and developing a shared vision of the road ahead requires an unusual mixture of communication and strategic planning skills. Over the past decade, our senior team have been continuously working with a range of organisations at the highest level, including as corporate and service directors.

Technology Management

Technology Management

Technology is increasingly part of core business - a key driver of business development, efficiency and effectiveness.

We work with organisations from new technology start-ups through to billion pound service providers. Combining deep technical understanding with an appreciation of your business and customers, we work at the "interface" between your organisation and your IT function. Our focus is on helping support operational effectiveness, whilst also developing IT as a strategic partner.

Project Management

Project Management

You know where you want to get to, and you believe you have the resources and strategy for getting there. And yet the feeling in the organisation is that things never change.

Our team are experienced individuals drawn from a range of private and public sector organisations, and from the large global consultancies. We work with our clients to create deliverable plans, because we are just not interested in strategies that never become reality.

Latest news

Integrated Health and Social Care IT systems – Lessons from the CIS project in Hammersmith & Fulham

A key objective of these workshops was the identification of barriers to greater Health and Social Care integration and agreeing how to overcome them

Could Constructive Conversations make the tough year ahead for the NHS a little easier?

As part of the Health Foundation’s annual Policy Challenge Fund the Social Care Institute for Excellence (SCIE), the Institute for Government and PPL are conducting research across three sites to find out how local areas are brokering constructive conversations with citizens, to tackle the ‘wicked issues’ surrounding the implementation of new models of care.

RT @TheKingsFund : The economics of housing and health: a joint report with @nhsalliance kingsfund.org.uk/publications/e… https://t.co/WEeSjCqUHq
30 Sep 16 04:04 pm