PPL is an independent consultancy working on practical projects promoting health, wellbeing and economic success across the UK
Market and Customer Insight

Market and Customer Insight

Whether you are a small organisation developing into new areas or a large organisation looking to retain and grow your existing customer base, our Customer Insight team can help.

We combine leading research and consultancy methodologies with experience and knowledge of your marketplace. We work with you with one aim - translating what your customers say, and what your customers do, into specific actions that develop your organisation to produce measurable results.

Improving Quality and Efficiency

Improving Quality and Efficiency

We believe improving quality and transforming efficiency are one and the same.

Achieving this means understanding the resources available - the people, processes and systems which come together to make an organisation work.

Strategic Planning

Strategic Planning

Creating, negotiating and developing a shared vision of the road ahead requires an unusual mixture of communication and strategic planning skills. Over the past decade, our senior team have been continuously working with a range of organisations at the highest level, including as corporate and service directors.

Technology Management

Technology Management

Technology is increasingly part of core business - a key driver of business development, efficiency and effectiveness.

We work with organisations from new technology start-ups through to billion pound service providers. Combining deep technical understanding with an appreciation of your business and customers, we work at the "interface" between your organisation and your IT function. Our focus is on helping support operational effectiveness, whilst also developing IT as a strategic partner.

Project Management

Project Management

You know where you want to get to, and you believe you have the resources and strategy for getting there. And yet the feeling in the organisation is that things never change.

Our team are experienced individuals drawn from a range of private and public sector organisations, and from the large global consultancies. We work with our clients to create deliverable plans, because we are just not interested in strategies that never become reality.

Latest news

Right care, right place - transforming hospital discharge across North West London

We are proud winners of the Patient Experience Network Awards in the Inclusion of Social Care category and of the Institute for Continuous Improvement in Public Services Awards (Overall Winner).

Are disruptive trends the key to improving the health of the population?

Russell reflects on the discussions at a recent Young Management Consultancies Association (MCA) event Disrupting Trends. What are the changing environmental, economic and social factors that drive the way we live and work today and in the future?

RT @TheMCA_UK : Keep an eye out for the #MCAawards advert in the @thetimes today! Many congratulations to all our winners! https://t.co/nyTP…
28 Apr 17 01:20 pm